EUMETSAT - EO Portal User Registration

Earth Observation Portal - My Account

Terms and Conditions

I. Access to the Earth Observation (EO) Portal

By registering with EUMETSAT's Earth Observation (EO) Portal, you will be granted access to different EUMETSAT data services. Depending on their origin/owner, data provided are subject to individual terms and conditions, which you must observe accordingly, in conjunction with EUMETSAT's general Terms of Use). Additional licence conditions for specific data and products always take precedence over general stipulations.

While the EO Portal aims to offer the highest level of service, EUMETSAT makes no representation as to its error-free or uninterrupted availability. You are advised to carry out your own evaluation to determine the suitability of the data service(s) for your specific purposes/activities. Thank you for notifying EUMETSAT immediately of any inaccuracies or disturbances that you come across.

Please note that if you are found to be in breach of these terms and conditions, EUMETSAT reserves the right to suspend your account until further notice.

II. Collecting Personal Data

As part of your registration we ask that you provide some basic personal data, including your email address, username, first name, surname, your country of origin, the name of the organisation you are registering on behalf of and your sector of work. These personal data will be processed exclusively to offer you the most appropriate level of service, which includes but is not limited to:

  • Responding to user requests;
  • Passing on relevant user details to either the National Meteorological Services (NMHS) of the EUMETSAT Member States in which the user is located, the European Union, or to the third party data providers from which the user has requested data access respectively.
Any additional information collected on your user activity, which might include your IP address, nature of data downloaded and time spent on the EO Portal, will be used only for traffic analysis, monitoring and service optimisation purposes, internal reporting and statistics. You can prevent collection and use of your data by downloading and installing the applicable browser plug-in. Please be aware that as a result you may not be able to take full advantage of the EO Portal features.

Should your personal data change or simply be inaccurate, you have the option to correct or delete your data by editing your account profile at any time. Your user account shall remain active up until you trigger full deletion. While we take every precaution to protect your personal data, you may still have questions, in which case you are invited to contact us at

For questions specifically related to EO data, please address your request to

III. Licence for non-Essential Meteosat Data with a latency of more than three hours and non-Essential Metop data and products

1. Definitions: For the purposes of the following licences:
  • "Licensee" shall mean the user named in the EO Portal Account;
  • "EUMETSAT Data" shall mean all non-Essential Meteosat data with a latency of more than three hours and non-Essential Metop data and products.

The terms used in the following paragraphs are defined in the EUMETSAT Data Policy, which can be consulted on the EUMETSAT Internet site (

2. Scope of licence:

The Licensee is hereby authorised on a non-exclusive basis to access all EUMETSAT Data as defined in paragraph 1 above and to use said data for any purpose.

3. Non-redistribution:

Redistribution of original numerical data of EUMETSAT Data is prohibited.

4. Ownership and Intellectual Property Rights:

The Licensee acknowledges the full title and ownership by EUMETSAT of all intellectual property rights in the EUMETSAT Data. The EUMETSAT Data are protected from use by unauthorised third parties by EUMETSAT’s intellectual property rights and by competition law. The Licensee shall take all reasonable steps to prevent damage or any infringement of EUMETSAT’s intellectual property rights and shall inform EUMETSAT immediately, should the Licensee become aware of actual or potential infringement of these rights.

When displaying or publishing images based on EUMETSAT Data, the Licensee shall indicate EUMETSAT as the source of the original EUMETSAT Data.

5. Liability:

Nothing in the licence shall be deemed to be any representation or warranty on the part of EUMETSAT relating to the properties, qualities or fitness for use or purpose of the EUMETSAT Data. EUMETSAT shall bear no liability for any consequences, whether direct or indirect, arising from any use of the EUMETSAT Data and the Licensee shall hold EUMETSAT harmless from any claims arising from such use. EUMETSAT shall not be liable if the provision of data licensed under the licence should deteriorate or be reduced or discontinued for any reason.

EUMETSAT shall not be liable for any adaptations carried out or required to be carried out to any equipment or software used by the Licensee or for the interface between such adaptations and decryption equipment and software used to decrypt the EUMETSAT Data. Nothing in the licence shall be deemed to be any representation or warranty on the part of EUMETSAT relating to the properties, quality, or fitness for use or purpose of decryption equipment and software. EUMETSAT shall bear no liability for any consequences, whether direct or indirect, arising from any use of decryption equipment or software.

6. Non-assignment:

The Licensee shall not assign the licence in whole or in part to a third party without EUMETSAT’s prior written consent. The Licensee shall not allow access to EUMETSAT Data by any third party.

7. Settlement of disputes:

Any dispute, controversy or claim arising out of or relating to the interpretation, application or performance of the licence shall be settled by arbitration, applying mutatis mutandis Articles 15.2 to 15.5 of the EUMETSAT Convention.

8. Entry into force and Duration:

The licence shall enter into force from the date of electronic acceptance by the Licensee and shall be granted in perpetuity, subject to strict compliance with the terms and conditions set out in the licence and without prejudice to paragraph 9 below.

The Licensee may renew his/her licence.

9. Termination:

Either party may terminate the licence at the end of each twelve-month period from the day the licence enters into force, provided three months’ prior notice of such termination has been given in writing.

EUMETSAT shall be entitled, without prejudice to any other rights and remedies, to revoke the Licensee’s access to EUMETSAT Data and to terminate the licence without notice in the event the Licensee fails to observe any of his/her obligations.

IV. Data and Products from Copernicus Sentinel-3 Mission operated by EUMETSAT

Data and products from Copernicus Sentinel-3 mission operated by EUMETSAT (hereinafter "Sentinel Data") are made available to you in line with the Copernicus Sentinel data policy as defined in the Copernicus Programme and dedicated Commission Delegated Regulation (Copernicus Sentinel Data Policy (ESA/PB-EO(2013)30, rev 1; Regulation (EU) No 377/2014 and Commission Delegated Regulation (EU) No 1159/2013).

You are expected to consult and familiarise yourself with the Legal Notice on the use of Copernicus Sentinel Data and Service Information, ensuring that you have understood how and for what purposes Sentinel Data and Service Information may be used, how it must be credited and taking note of the European Union’s limited liability. Breach of any of these conditions may result in the loss of rights granted hereunder.

Sentinel Data is provided "as is". Neither EUMETSAT nor any other entity involved in the Copernicus Programme can guarantee the accuracy and completeness of the Sentinel Data or its suitability for the purpose of your activities and thus shall not be held liable for any damage derived from the use of Sentinel Data by you or any third party, except in case of wilful misconduct.

V. Third Party Data and Products

'Third Party Data and Products' refers to data and products obtained from satellite operators (solely or in part) other than EUMETSAT, to which EUMETSAT’s Data Policy is neither relevant nor applicable.

Any provision of Third Party Data and Products is made in good faith. It does not however constitute a recommendation or solicitation by EUMETSAT to avail yourself of or use Third Party Data and Products within the scope of your official service and/or work. While obtained from sources deemed reliable, EUMETSAT can make no representation as to their property, quality or fitness for a particular purpose or use.

Decisions or transactions made based on your reliance on Third Party Data and Products are at your own risk. Any liability that arises due to delays or interruptions in the delivery of Third Party Data and Products cannot be attributed to EUMETSAT.